Frequently Asked Questions

We speak Croatian, Bosnian, Serbian, German and English. You’re not writing to a bot or a ticket system, but directly to me, the owner. So there’s no 24-hour wait and no situations where we don’t understand each other.

We currently offer hosting for Minecraft, Palworld, Hytale, Terraria, Valheim, Counter-Strike 2 (CS2), Rust and Project Zomboid. Minecraft is our main product, but every server gets Ryzen processors, NVMe drives and the same support. The current list of games and plans is always on the website.

You create an account, pick a game and a plan, and the server provisions itself — usually within a few minutes. Billing runs on account credit: you top up, and the monthly or yearly amount is debited from that balance. No automatic card charges and no minimum term. You get panel access straight away and can get going.

As a rough guide: 2 GB of RAM is enough for 1–4 players (vanilla or light plugins), 4 GB for 5–10 players, 8 GB for 15–25 players and modpacks, and 16 GB or more for larger communities and heavy modpacks. If you’re not sure, tell me how many players and which mods you’re planning and I’ll recommend the right plan.

The servers are in German data centres. Which site your server lands on depends on available capacity. Germany is the network heart of Europe, which means low ping for players in Germany, Austria and Switzerland — ideal for the diaspora — and the shortest realistic route to the Balkans.

Yes, you have full control. The panel gives you a file manager with an editor and a live console, so you can install Paper, Purpur, Fabric or Forge, add plugins or launch a ready-made modpack (CurseForge or Modrinth) in a few clicks — without touching a config file.

Yes. Attacks are filtered upstream in the data centre network, before the traffic ever reaches your server, so an attack aimed at someone else does not take you down with it. Protection is included in the price, with no surcharge and no add-on package.

Payment is in advance via account credit: you top up your balance and the monthly or yearly amount is debited from it. No automatic card charges, no minimum term and no lock-in — you cancel whenever you like, effective at the end of the current period. Unused credit does not expire and is paid out on request. The current top-up methods are in the customer portal.

Yes, in two ways. As a consumer you have a statutory 14-day right of withdrawal; if the server was running in the meantime, we keep only the pro-rata amount for the days used. On top of that we voluntarily offer a satisfaction guarantee: if you are dissatisfied for technical reasons within the first 7 days, we refund the full amount with no deduction. We always apply whichever is better for you. The details are in the Right of Withdrawal notice.

Fastest via Discord, but WhatsApp and email are there too. Since you talk directly with me, you get answers quickly and in your language.