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Terms and Conditions

January 25, 2026

Welcome to Minecraft Balkan Game Hosting. These terms define the rules of the game between us (the provider) and you (the user/parent). In short: we provide the servers, you play fair. Payment is upfront, with no contract lock-in.

1. General

This service provides the rental of virtual servers for video games (Minecraft and Hytale). The servers are located in the data centres of Hetzner Online GmbH in Germany, and we act as an intermediary and technical support ("Managed Service").

By using our services you fully accept these terms. If you are under 18, this agreement must be read and approved by your parent or guardian.

2. Payment and Activation

  • Payment model: The service is "pre-paid" (paid in advance). No money is automatically charged to your card.
  • Payment method: Payment is made by bank transfer (IBAN) or PayPal after you receive an offer by email/WhatsApp.
  • Activation: The server is activated within 24 hours of a confirmed payment in our account.
  • Expiry of service: You receive a reminder 3 days before the month ends. If you do not pay for the following month, the server is shut down. Data is kept for a further 7 days, after which it is permanently deleted.

3. Availability and Refunds

We strive for 99.9% service availability, but we depend on the data centre infrastructure.

  • Satisfaction guarantee: If you are dissatisfied for technical reasons (e.g. lag, instability), you are entitled to a full refund within the first 7 days of activation.
  • Maintenance: Occasional server restarts for security updates are necessary. We will notify you in advance whenever possible.

4. Acceptable Use (Fair Use)

It is prohibited to use our servers for:

  • Carrying out DDoS attacks or other malicious network traffic.
  • Cryptocurrency mining.
  • Distributing illegal content or software.
  • Intentionally circumventing resource limits (RAM/CPU).

Violating these rules results in immediate shutdown of the service with no right to a refund.

5. Disclaimer

We are not affiliated with Mojang AB (Minecraft) or Hypixel Studios (Hytale).

Although we make regular backups, we are not liable for data loss caused by world corruption within the game itself, by faulty plugins you installed yourself, or by bugs in the game. We recommend regularly downloading copies of your world to your own computer.

Questions about the terms? Reach us at minecraft@bebic.dev.